November 5, 2024

Wrist Middle East Boosts Delivery Speed and Accuracy through new Vertical Carousel Module

News article

Wrist Middle East has successfully implemented more automation and convenience for their warehouse workers through a Vertical Automated Storage Carousel & Retrieval System, ultimately improving picking speed and order accuracy – in benefit of the customers.

The new warehouse facility in Sharjah, that was opened in October 2023, has been upgraded with all the necessary automation, tools and inventory information needed to reduce the internal workload and optimize work processes for the warehouse workers.

Charl Steyn, Warehouse Operations Manager, Wrist Middle East, says:

“When we planned our new warehouse, we decided to implement automation. We were looking to improve the viewability of our stock and reduce our overall storage space, particularly for small items, which took up 10-15 racks in our old warehouse. We partnered up with UAE-based Acme Intralog, who recommended us to go for Kardex’ Vertical Automated Storage Carousel & Retrieval System."

The Vertical Carousel Module System (VCM) uses the paternoster principle to provide quick and precise access to the stored items. It is built in line with the goods-to-person principle, with 62 carriers attached to a motor-powered chain drive, moving in a vertical loop around a track in both forward and reverse directions, thus increasing picking frequency. Charl Steyn says:

“Now, we’re able to serve our customers better and faster than before. We’ve achieved 99% order accuracy and gained real-time stock visibility, which helps us deliver on-time, in-full. With this system, we’ve saved 75% floor space, optimized our work processes and increased customer satisfaction significantly."

Improving Customer Service

  • 99% picking and order accuracy
  • Increased picking speed and frequency
  • Reduced errors, delays and cost

Kardex’ VCM Benefits:

  • High density storage solution with 62 levels, reducing 75% floor space
  • Maximum use of space in a minimal footprint
  • Extensive safety features and ergonomic design
  • Intuitive user interfaces and operating concept
  • Secured access and protection of stored goods
  • Picking aid: LED position indicator for increased picking speed & enhanced inventory control
  • Integration between Kardex system and Wrist’s ERP for real-time visibility of available stock
  • Maintenance, service and warranty support provided by Acme
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